As a Salesforce partner, gaining access to the Partner Community is essential for staying connected with your customers, collaborating with other partners, and accessing valuable resources to help grow your business.
However, logging in to the Partner Community for the first time can be daunting. That's why we've put together this guide on how to login to Partner Community in Salesforce, with complete step-by-step instructions to make the process as easy and stress-free as possible.
So, whether you're a seasoned partner looking for a refresher or a newcomer to the Salesforce ecosystem, read on to learn everything you need to know to access the Partner Community. Let's dive in!
Salesforce Partner Community: An Overview
Salesforce Community is a platform that enables organizations to connect and engage with their customers, employees, partners, and other stakeholders in a whole new way. Fundamentally, it's a digital space where individuals can share ideas, collaborate on projects, access resources, and more.
Additionally, with Salesforce Community, you can create custom-branded communities for the specific needs of your audience, whether that's a customer support community, an employee intranet, or a partner collaboration portal.
By providing a seamless, integrated experience for users, Salesforce Community is helping businesses transform the way they interact with their audiences and build stronger, more meaningful relationships.
Salesforce Partner Account Registration Before Logging into Salesforce Partner Community
Many of you ask: Is registering with a Salesforce partner account necessary before logging into the Salesforce Partner Community?
Yes, it is essential in 2023!
The Salesforce account registration procedure is effortless. Also, you can complete it online. Once you've registered for a Salesforce account, you can use your login credentials to access the Partner Community, where you can connect with other partners, access training resources, and more.
Remember that some partner community features may require additional permissions or access levels, which can be granted by your Salesforce account administrator.
Overall, registering for a Salesforce partner account is a crucial first step towards building a successful partnership with Salesforce and accessing all the benefits that the Partner Community has to offer.
How to Register and Login to Salesforce Partner Community
To access the Salesforce Partner Community, complete the registration process by following the steps below:
First, go to p.force.com and select “Become a Partner.”
The following steps may differ based on your organization’s setup:
If you log in from an organization that already used Partner Community access, your login will notify your team's partner community administrators that you are requesting access. Then, the admin will send you an email invitation. Simply click on the enclosed link to finish your registration.
On the other hand, if you log in via a new organization, enter your company name on the registration screen, and the registration wizard will either find your partner account or the support team will manually locate it and contact your partner community admins team on your behalf. Once your account is located, you’ll receive an invitation email to complete registration. But if it isn’t found, the support team will contact your partner community team’s admins within 24-48 hours.
Logging into the Salesforce Partner Community
After completing your registration, logging in is the next step. The Partner Community utilizes “Trailblazer.me” to handle access. It is a unified identity and sign-up/login experience for Salesforce communities and sites.
With Trailblazer.me, you can access various Salesforce services, including Partner Community, Trailhead, Salesforce Help, Trailblazer Community, AppExchange, IdeaExchange, and Salesforce Events, all under one login.
Below are some steps that will help you log in to your Trailblazer.me profile:
1. Steps to Create a Trailblazer.me Profile
You will be requested to create a Trailblazer.me account if you don’t already have one. So, to start logging in, “visit partners.salesforce.com” and click “Login.” After that, follow the steps below:
Click the “login” option underneath Trailblazer.me. After that, again select the Salesforce “login” button.
Then, input your Salesforce partner credentials.
As you don’t own a Trailblazer.me account, you’ll receive an error “We couldn’t find you.”
Now, click “Sign Up using Salesforce.”
Finalize your Trailblazer.me profile and select “Done.”
[Make sure to link the account that belongs to your company and is associated with Salesforce Partner (Example: jims.haw@company.com)]
Now click the "Skip for Now" button to skip the recovery options related to Trailblazer.me.
Once you complete the login process, you will direct to the homepage of the Salesforce partner community.
(Consulting partners may have to wait for their DDQ to be processed, so they may still see it as pending. It can also take months.)
2. Steps to Access Salesforce Partner Community’s Existing Trailblazer.me Account
To access the partner community with your existing Trailblazer. me account, make sure your partner account is added to your Trailblazer.me profile. Follow the steps below to add your account and get access:
Click your “Avatar” available at the upper right of your screen and select “Settings.”
Select the "Connected Accounts" option, available on the left of your page. Now, scroll below your Salesforce account connected and click “Connect.”
Enter your partner credentials on the login screen and click the "Log In" button.
If your company utilizes SSO (Single Sign-On) for Salesforce, select the "Use Custom Domain" option linked under the login fields. Then, enter your company’s domain name that it uses for Salesforce SSO. Once you complete this step, you'll redirect to the login page with the enabled SSO login option.
After completing the above process, you’ll redirect to your profile, where you can see your “Partner Account” under the “Connected Salesforce Accounts” section.
Now go to “partners.salesforce.com” and select the “Login” option. Click the login option again under Trailblazer.me.
Then select “Salesforce login.”
Lastly, input your Salesforce partner credentials, and you’ll direct to the homepage of the Salesforce partner community.
Sum Up
Logging in to Partner Community in Salesforce is a straightforward process that requires following a few simple steps. With our complete step-by-step guide, you can easily navigate the login process and access the resources available in the Partner Community.
So go ahead, log in, and explore all the benefits that Salesforce Partner Community has to offer!