About us.
We help organizations achieve business success on the Salesforce® platform.
Drawing on 10 years of experience, and recognized as an innovative Certified Salesforce Partner, we help some of the fastest growing companies throughout Middle East, Europe and Africa to automate Marketing, sales and customer service processes.
Following a consultative, coaching model, we help you master your implementation so you can focus on what you do best: managing your business, supporting your customers, and growing your business.
Our tenured service consultants, share industry best practice, deep technological knowledge, and practical business savvy to help your organization overcome the challenges of delivering and maintaining high-quality service. We’re invested in your customer service success and are here to help you bring your company to the next level.
12+
20+
100+
25000+
years of experience
countries covered
trained admin
delighted end users
Services.
Our Salesforce certified team offers a unique answer to the business challenges of the digital enterprise.
We support our customers in the deployment of customized Software as a Service (SaaS) solutions :
- Customized customer relationship management (CRM)
- Development of innovative business and customer facing applications
- Integration with your core information system and with any type of technology
- Mobile App development
Business consulting
System integration
Project management
Salesforce expertise.
Salesforce automation
Keep your prospects and customers as the focus of your sales and marketing processes.
Automate your business processes to help your sales teams be more productive in managing their pipeline.
The management team will have deep insight into the sales activity helping them get the most accurate picture of the sales organization.
Customer care
Retaining your customers and making them loyal has become the key differentiator for any customer company.
Give your customer service teams the best solution to keep your customers satisfied . Align your customer care teams with the other department to give them a complete customer view. Monitor, improve your support KPIs and transform your customer care cost center into a profit center.
Digital Marketing
Give your customers the best online experience before and after purchasing. Empower your marketing teams with the best solutions for Digital Marketing and make them rockstars.
Build 1 to 1 journeys on a multi channel marketing platform and make your customers feel unique by keeping them at the heart of your strategy.
Custom Apps
Today's world is all about Apps, Mobility and instant access to what we need.Imagine, build and deploy mobile apps faster than ever before. Give your employees, partners and customers access on any device to collaborate in real time. Extend your core solution with custom application that will make you IT infrastructure complete and give your IT team the innovative edge they deserve.
Partners.
As a "pure player" Salesforce integrator, Cloud Sylla integrates complementary, business or technology modules into its solutions. Their presence on the Appexchange attests of their validation by Salesforce.