Certified Salesforce Partner | Cloud Sylla

Cloud Sylla is your agile Salesforce Partner

Delivering Success.

About us.

We help organizations achieve business success on the Salesforce® platform.

Drawing on 10 years of experience, and recognized as an innovative Certified Salesforce Partner, we help some of the fastest growing companies throughout Middle East, Europe and Africa to automate Marketing, sales and customer service processes.

Following a consultative, coaching model, we help you master your implementation so you can focus on what you do best: managing your business, supporting your customers, and growing your business.

Our tenured service consultants, share industry best practice, deep technological knowledge, and practical business savvy to help your organization overcome the challenges of delivering and maintaining high-quality service. We’re invested in your customer service success and are here to help you bring your company to the next level.

12+

20+

100+

25000+

years of experience

countries covered

trained admin

delighted end users

Services.

Our Salesforce certified team offers a unique answer to the business challenges of the digital enterprise.

We support our customers in the deployment of customized Software as a Service (SaaS) solutions :

- Customized customer relationship management (CRM)

- Development of innovative business and customer facing applications

- Integration with your core information system and with any type of technology

- Mobile App development

Business consulting

System integration

Project management

Salesforce expertise.

Salesforce automation

Keep your prospects and customers as the focus of your sales and marketing processes.

Automate your business processes to help your sales teams be more productive in managing their pipeline.

The management team will have deep insight into the sales activity helping them get the most accurate picture of the sales organization.

Customer care

Retaining your customers and making them loyal has become the key differentiator for any customer company.

Give your customer service teams the best solution to keep your customers satisfied . Align your customer care teams with the other department to give them a complete customer view. Monitor, improve your support KPIs and transform your customer care cost center into a profit center.

Digital Marketing

Give your customers the best online experience before and after purchasing. Empower your marketing teams with the best solutions for Digital Marketing and make them rockstars.

Build 1 to 1 journeys on a multi channel marketing platform and make your customers feel unique by keeping them at the heart of your strategy.

Custom Apps

Today's world is all about Apps, Mobility and instant access to what we need.Imagine, build and deploy mobile apps faster than ever before. Give your employees, partners and customers access on any device to collaborate in real time. Extend your core solution with custom application that will make you IT infrastructure complete and give your IT team the innovative edge they deserve.

Partners.

As a "pure player" Salesforce integrator, Cloud Sylla integrates complementary, business or technology modules into its solutions. Their presence on the Appexchange attests of their validation by Salesforce.

Cloud based phone system and call center software all-in-one with Cloud Telephony Integrations (CTI) with your favorite CRM & Helpdesk software.

ServiceMax is the global market-leader in Service Execution Management, a software category that includes both Field Service Management and Asset Service Management.

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

DocuSign allows you to quickly and securely make every agreement and approval digital, from almost anywhere in the world, on practically any device. It’s simple to use and implement, so even complex workflows can be quickly automated, keeping your business moving forward, faster.

Increase the return on your Salesforce CRM investment through automation of data, document generation, contract lifecycle management & reporting solutions.

Conga is established as a must-have for optimizing CRM processes required to interact with customers, conduct business and maintain compliance. Conga simplifies and automates many of the CRM friction points creating the ideal experience.

Navatar is the premier investment management software provider for the financial services sector. They offer integrated workflows for investor relations, deal management, fundraising and virtual data rooms. Their products are used by a range of financial firms, including alternative asset managers, M&A advisors, corporate strategics and LPs.

Scribe is an established global provider of solutions that easily bring customer data anywhere it’s needed, whether your systems are cloud-based, on-premise, or a mix of both. Scribe’s products help their 12,000 customers and 1,000 partners use customer data to increase revenue, provide superior service and create business value faster.

CT Mobile allows full-featured work offline and synchronizes the changes with the cloud when internet connection becomes available.
With additional benefits as built in productivity tools and Digital Selling Aid it increases productivity and sales.

Cloud based phone system and call center software all-in-one with Cloud Telephony Integrations (CTI) with your favorite CRM & Helpdesk software.

ServiceMax is the global market-leader in Service Execution Management, a software category that includes both Field Service Management and Asset Service Management.

Contact us.

Dubai, UAE

Tel: +971 52 401 3883